Free shipping over $60 CAD. 60-day guarantee.
60-day money-back guarantee. No questions asked.
If a Kasha formula isn't working for you within 60 days, email our team for a full refund — open or unopened. No restocking fee, no inquisition.
Email support →Where & how fast
Orders ship from Vancouver, BC, usually within one business day. Canada Post or Purolator depending on destination.
- BC / AB / ON: 2–3 business days
- SK / MB / QC: 3–4 business days
- Atlantic / Territories: 4–7 business days
Over $60 CAD or any subscription
Free standard shipping on every order $60 CAD or more, and on every Subscribe & Save order regardless of size. Flat $7.95 CAD on orders under $60.
60 days, even if opened
60-day money-back guarantee on every Kasha product — sealed, open, or partially used. Email support with your order number and we'll process the refund within 2 business days. No restocking fee.
Skip, pause, swap, cancel anytime
Subscribe & Save: 15% off every recurring order plus free shipping. Skip, pause, swap products, change delivery frequency, or cancel anytime from your account — two clicks, no retention call.
Shipping & returns FAQ.
Do you ship outside Canada?+
Currently Canadian-only. International shipping is on the roadmap.
What if the package is damaged or lost?+
Email us with photos — we'll send a free replacement on the next day's shipment.
Can I return a partly-used bottle?+
Yes — the 60-day guarantee applies whether the bottle is sealed, opened, or partially used.